Having Difficult Conversations? Timing is everything
Three tips for having difficult conversations
As an aside, personal wellbeing has a profound impact on leaders' ability to act perceptively and with compassion…
Some inspiration as a leader:
- What time in the day should/shouldn’t we have difficult conversations? For example, try not to have any difficult conversations on Friday afternoon because:
For a leader: in the afternoon, less capable of handling the difficult situation;
For the other person: maybe not in the mood for work and not psychological safety.
2. Can we wait? No, don’t delay a conversation because:
For a leader:
Avoidance means acceptance of the behaviour in question, ignorance of the situation, and distrust of a relation;
It is actually part of the leader’s responsibility to provide constructive feedback to people and teams.